Shipping policy

Shipping policy

Currently shipping from Ireland

I'm home in Ireland at the moment, so orders are being packed and posted from Ireland. Irish orders ship locally, with free delivery on orders over €45. UK orders are sent from Ireland too, so please allow a few extra days for delivery.

Where we ship

We ship across the United Kingdom, Ireland, the EU, US, Canada and Australia.

Dispatch

I aim to pack and send your orders as quickly as possible, usually within 1 working day. Bareli is a one-woman business, so during busier periods, please allow up to 2 working days for dispatch.

Orders placed at weekends or on bank holidays will be packed from the next working day. You’ll receive a dispatch confirmation email with tracking once your parcel is on its way.

Thank you for supporting my small business 🩵

Ireland delivery

Service

Cost

Estimated delivery

Tracked delivery in Ireland

€3.50

Usually 1 to 3 working days after dispatch

Orders over €45

Free

Usually 1 to 3 working days after dispatch

UK delivery

Service

Cost

Estimated delivery

Tracked UK delivery, sent from Ireland

£5

Usually 3 to 5 working days after dispatch

International delivery

Destination

Cost

Estimated delivery

EU

€11

International Tracked, delivery times vary by country

Other international destinations

£12

2 to 11 business days, Express International

Taxes, duties and customs

Our prices don't include taxes. While orders are being sent from Ireland, parcels to Ireland and the rest of the EU don't go through customs. Parcels to the UK and other countries outside the EU may be charged import taxes, duties or a handling fee by the carrier on arrival. These charges are the customer's responsibility. We'd recommend checking with your local customs office if you want to know what to expect before you order.

Delivery estimates are not guaranteed and can be longer at busy times, or if a parcel is held in customs.

If something goes wrong

If your tracking hasn't updated for five working days, or your parcel is marked delivered and isn't with you, email hello@bareli.co.uk with your order number and we'll chase it. We can't be held responsible for delays once a parcel is with the carrier, but we will always help you sort it out.

Please double-check your delivery address at checkout. If a parcel comes back to us because the address was wrong or nobody was there to receive it, we'll re-send it once you've covered postage again.

Contact

hello@bareli.co.uk